Privacy Policy

• Account information: email address and authentication details via Supabase.
• Session content you create (depending on what you use): audio recordings (from microphone) and uploaded audio files, session titles, tags, and related notes, transcripts, summaries, insights, themes, emotions, wins, reflection prompts, and action items generated from your sessions.
• Chat content: messages you send in the in-app chat and the AI responses you receive.
• Upcoming session planning (if you use scheduling features): session title, date/time, therapist name, location (as entered by you), and optional notes.

• Device/app data: basic technical information needed to run the app (e.g., app version, OS type/version, timestamps).
• Analytics events: event and screen-view data used to understand app usage and improve the Service. We configure analytics to reduce collection and we sanitize event properties to avoid sending session/chat content.

The app stores certain information on your device:

• SecureStore (encrypted by the OS where available): authentication tokens and basic user identity info.
• AsyncStorage (app storage): app data such as cached sessions/metadata, settings, folders, and chat history.

You can clear local data from within the app (e.g., "Delete All Data" in Settings) or by uninstalling the app. Clearing local data does not necessarily delete server-side data (for example, sessions you have saved to your account); see "Retention" and "Account and deletion requests."

We use Supabase for user authentication and to store app data in a database (e.g., sessions, transcripts, summaries, insights, goals/action items, settings).

When you record or upload audio for processing, the audio is uploaded to and stored in AWS S3. When you view a session, the backend may provide a time-limited link (a presigned URL) to access the audio.

We use OpenAI to:

• Transcribe audio into text (including, in some cases, speaker diarization)
• Analyze transcripts to generate summaries and insights
• Generate AI chat responses

Important: for AI chat, the backend may provide OpenAI with your chat messages and may also include context from your saved sessions (such as summaries and/or transcripts) to help the AI respond.

Chat storage: we store chat history on your device for convenience. The current Service does not aim to store your full chat history in our primary database, but chat content may be processed transiently by our servers and may appear in operational logs in limited circumstances (for example, error logs), then retained for a limited period.

We use PostHog to measure usage and improve the app. We configure analytics to reduce automatic capture and we sanitize tracked properties to avoid including sensitive session/chat content. Analytics may still include limited technical and usage data (e.g., app screens visited, feature usage events).

We do not use PostHog session replay in this app.

We may share information if we believe it is reasonably necessary to:

• Comply with law or lawful requests
• Protect the safety, rights, and property of users, the public, or our Service
• Prevent fraud, abuse, or security issues

You may have the right to request access to, correction of, deletion of, or portability of your personal data, and to object to or restrict certain processing. You also have the right to complain to the UK Information Commissioner's Office (ICO).

You may have rights to access and correct your personal information and to challenge our compliance with applicable privacy principles. Contact us to exercise these rights.

Depending on your state, you may have rights to access, delete, or correct certain personal information and to opt out of certain processing. Contact us to submit a request. We may need to verify your identity before fulfilling requests.